Everything went well, not in small part due to the helpfulness of the company. They assisted in our selecting of the granite, providing us with good sound advice. They were punctual and worked with us to do the work in a timely and convenient way. When they left they had cleaned up so efficiently you could not tell they had been here except for the beautiful work they left behind. We would not hesitate to recommend this company to anyone and have already done so. Our contractor who remodeled our home was very impressed when he saw the completed kitchen and asked to be put in contact with them. A refreshing experience in a time when companies no longer seem to take pride in their performance.

 

– Ray and Connie

 

 

The whole process was efficient and professionally done.  The first visit included a thorough explanation of the process.  That was followed by an on site creation of the layout drawings. Their representative used a state of the art measuring system that measured to the critical points of the cabinets and the walls.  That data was uploaded to an auto-cad system.   The drawings were finalized on site.   This included  the placement of the sinks and cook top cut outs and the placement of the sections onto the slab template.   Upon completion we agreed to a price,  any additional questions were answered and we scheduled an install date.   The install date was scheduled for just 6 days later.   On the install date a crew of 3 showed up and went to work doing several different aspects of the job at the same time.   They were all friendly and professional while they installed the products.  Effort was taken to minimize the dust and when they were completed they clean up as much as they could.  This was a very professional team of installers.  I'd recommend this group to everyone.

 

– Andy

 

Walt, the owner of Granite Direct is different from most other Kitchen countertop contractors in several good ways:
1. He gave us the best price and for the granite countertop with one seam vs. two seams by other company.
2. While most kitchen contractors only wanted to only place new countertop, Walter gave us complete service including removal of old countertop, tile and all plumbing connections for new faucet. None of the other contractors we got a quote from were willing to completely finish all the work. They did not include demolition and plumbing connection work. It was very nice to come home and see everything finished in one day.
The installation also went very smooth and the quality of work was high. Walter listened and completed all our requests including backsplash installation. all connections and cleaning. I definitely recommend Granite Direct.

 

– Dmitry

 

 

The process went fabulous.

We are updating several rooms in our house. Obviously anyone who has done this is aware of the challenges and pitfalls. The countertop process went so smooth and uneventful it was unbelievable.

There were two challenges. One was my wife selecting which granite slab to use and the other was the decorator.

My wife struggled selecting a slab, but we got through that.

The decorator was from Dayton/Centerville area, and, since she didn't know or had not used Granite Direct, wanted us to use one of three she recommended from Dayton. Two of the three were several hundred dollars more expensive and one was very competitive with Granite Direct's quote but, Walter just gave us that warm and fuzzy feeling and was really easy to work with, so I made the decision to go with Granite Direct.

The decorator was skeptical and sort of attempted to micro manage after my decision. (actually there were several decorator related issues that Walter resolved without a glitch).


Anyway on or about the fifth day after Walter did the laser measurement he called and informed us they would be ready to install on Saturday.....seven days, just as he said during the laser measurement. We received a call that Saturday morning telling us they were on their way (about an hour drive). Five hours later our old countertop was gone and our granite was installed. The two installers were both knowledgeable, professional. and most of all personable. Not a speck of dirt or dust when they left. They did an outstanding job.

I forgot to mention we had the kitchen and one of our bathrooms done at the same time receiving a tremendous discount on the bathroom granite.

I cannot tell you they are the best out there because we have never used anyone else, but, I can tell you we are very happy with the services they provided.

By the way after she saw the installation....the decorator ask for Walter's contact information.

 

– Steve